The Welsh Refugee Council is recruiting for an Advice and Support Caseworker to support the work of the Asylum Rights Programme. Funded by the Welsh Government, the Asylum Rights Programme, a partnership of seven Welsh organisations, aiming to promote and ensure the rights of people seeking asylum and living in Wales in three ways:

  • Ensuring that people seeking asylum know their rights and have support, where and when needed, to claim them.
  • Ensuring that professionals working with people seeking asylum understand the needs of the people they are supporting, as well as their role in contributing to a Wales where rights are enjoyed.
  • Informing and influencing public understanding about the right to asylum and the benefits of welcoming people in need to Wales. 


Details of the role:

Job Title:             Advice and Support Caseworker

Reporting to:     Programme and Partnerships Manager

Scale & Salary:  £19,380 + 5% pension

Term:                  Fixed Term until March 2020

Hours:                35 hours per week

Location:           Cardiff

The main purpose of the role is as follows:

  • To deliver the WRC provision under the Asylum Rights Programme funded by Welsh Government by providing effective advice and support to WRC clients and, as appropriate and within the remit of their professional qualification, to advocate on their behalf
  • To provide advice, guidance and signposting to people seeking asylum and people with refugee status on a daily drop-in basis
  • To provide support to a caseload of people seeking asylum and people with refugee status on a one-to-one basis
  • To work effectively with partner agencies to improve access to mainstream services and improve integration outcomes
  • To support and contribute towards the development of the WRC’s advice service as a whole.


If you think this role is just right for youdownload, complete and post the application and equal opportunities form to Kasia Napierala, Welsh Refugee Council, 120-122 Broadway, Cardiff CF24 1NJ or alternatively email a completed application to

Deadline to return completed applications: Tuesday, 23rd April 2019, 11:00AM

Interview date: Friday 3rd May 2019

Please note CVs will not be accepted.


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