Seeking Asylum?

Do you wish to claim Asylum?

If you wish to claim asylum or need immigration advice about claiming asylum in the UK, please contact Migrant Help at They can advise you on what you will need to do to claim asylum in the UK.


Are you an asylum seeker?

If you or your family are asylum seekers living in Wales, we can help you understand your rights and how to access them. We can help with finding financial support and legal representation, accessing health care, accommodation, and many other asylum issues.  You can get:

  • one-to-one information, advice and support via a face-to-face meeting, the telephone or the internet with an interpreter if you need,
  • to know your rights and support to claim these rights.


 Professionals working with you can:

  • know how to better understand your needs.


To find out how you can access this service, download a copy of the leaflet below or contact one of our offices on 02920 489 800.


Welsh Refugee Council, 120-122 Broadway, Cardiff, CF24 1NJ

Please call 02920 489 800 for our drop-in times or to make an appointment

Mondays, Tuesdays, Thursdays – 9:30 am -12:30 pm  and 2:00 - 3:30 pm

Wednesday and Fridays – 9:30 am – 12:30 pm 



Welsh Refugee Council, 66 Lower Dock Street, Newport, NP20 1EF

01633 266 420

Mondays, Tuesdays, Thursdays: 9:30 am – 12:30 pm and  2:00 pm - 3:30 pm



EYST, 11 St Helens Road, Swansea SA1 4AB

01792 466 980/1

Monday- Friday: 10:00 am - 3:00 pm by appointment only



Bawso, 33 Grosvenor Road, Wrexham, LL11 1BT

01978 355 818

Wednesdays, Thursdays, Fridays: 9:30 am – 4:30 pm

What we cannot do:

  • We cannot help you come to the United Kingdom or give you immigration advice about your asylum claim unless you are a woman who needs paralegal advice on gender-based issues relating to your asylum claim.
  • We cannot provide immigration advice to economic migrants or visa applicants.
  • We are not solicitors and cannot give legal advice regarding your claim.
  • We do not have direct influence on your asylum claim nor can we influence the decisions made by United Kingdom Visas and Immigration
  • We cannot provide support if you live outside of Wales.


If your asylum support is due to end as you have been granted Refugee Status, please contact us on 02920 489 800 to make an appointment to see one of our Move-On Caseworkers.

If your asylum support is due to end and you have NOT been granted refugee status, please contact us on 02920 489 800 to make an appointment to see one of our Asylum Rights Caseworkers who will be able to signpost you to organisations who may be able to help.

PLEASE NOTE: We do not have access to accommodation, so we can only signpost to existing support or assist with checking eligibility for other forms of support, for example, Section 4. 



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